Privacy Policy

Thank you for trusting us.

We deeply understand that protecting your personal information is crucial, so we have formulated this Privacy Policy to clarify how we collect, use, disclose, and protect your information.

This Privacy Policy applies to all websites, mobile applications, and related digital platforms operated by us (collectively referred to as the "Platforms"), covering all relevant businesses we provide, such as software services, web design, and technical support.

By accessing or using our Platforms and services, you agree to the terms and conditions of this Policy. If you do not agree to the content of this Policy, please immediately stop using our Platforms and services.

I. General Provisions and Policy Scope

This Policy applies to all products, services, and related operational activities provided by us, including but not limited to scenarios such as software use, web design services, account registration, customer consultation, and participation in activities.

We reserve the right to modify this Policy at any time. Updated content will be published in a prominent position on the official website, and the update date will be prominently displayed at the top of the Policy page.

If the revised content involves significant changes to your rights and interests, we will publicize it at least 30 days in advance through platform announcements, email notifications, pop-up prompts, or other means, and seek your explicit consent.

We recommend that you review this Policy regularly. Your continued use of our products or services shall be deemed your consent to the terms and conditions of the latest updated Privacy Policy.

II. How We Collect Information

We adhere to the principle of "minimum necessity" and only collect personal information necessary for providing services.

We obtain information through two methods: active provision and automatic collection, and also use Cookies and similar tracking technologies, as detailed below.

(I) Information You Voluntarily Provide

When you register an account, fill out a contact form, subscribe to services, participate in platform activities, or use specific services, you may need to provide information such as your name, email address, phone number, username, password, country/region, company name, and address.

If you use our paid services (such as custom web design or custom software development), you may need to provide payment information (such as a credit card number or bank account). We will encrypt or desensitize sensitive payment information and will not store complete sensitive payment data.

During customer service interactions, you may provide additional information such as problem descriptions, chat records, and feedback.

When participating in market research or user testing, you may submit non-identifiable information such as demographic information (e.g., age and occupation) and technical preferences (e.g., device model and operating system).

(II) Automatically Collected Information

When you use our Platforms and services, we may automatically collect device and network information, as well as usage behavior data through technical means.

This information may include, but is not limited to, your device model, hardware configuration, operating system version, browser type and version, IP address, internet service provider, access time, browsed pages, duration of visits, click records, page navigation paths, search keywords, downloaded content, and interaction behaviors (such as likes, comments, and shares).

With your authorization, we may infer your approximate geographic location through your IP address to provide services that better meet local needs (such as recommendations for local web design examples).

You may revoke this authorization at any time.

(III) Cookies and Similar Technologies

We use third-party analytics tools (such as Google Analytics) and tracking technologies including advertising Cookies, Web Beacons, and pixel tags to understand user behavior, optimize service experience, analyze user preferences, and provide personalized services.

Cookies are small files stored on your device to identify user preferences.

You may refuse, delete, or restrict the use of Cookies through your browser settings or third-party tools. However, doing so may affect the normal operation of certain platform features.

(IV) Information from Third-Party Sources

If you log in to our Platforms using a third-party account (such as Google or Facebook), we will obtain the information you authorize the third party to share with us, such as your account nickname and avatar.

The scope of such information collection is limited to the permissions you grant, and we will not obtain information beyond the authorized scope.

III. Purposes of Information Use

The personal information we collect is used only for the following legitimate purposes and will not be used for any unrelated purpose without your explicit consent.

1. Service Provision and Optimization

To create and manage your account, process orders, provide core services such as software services, web design, development, and maintenance, and ensure the smooth delivery of service requests.

To personalize the platform interface, recommended content, or features according to your usage habits and preferences, thereby improving your user experience.

To identify platform performance issues (such as loading speed and error rates) by analyzing user behavior data and continuously improve product functionality and service quality.

2. Communication and Marketing

To send you essential communications such as service notifications, account reminders, and order confirmations.

To provide marketing information, including product updates, promotional activities, and industry news, based on your subscription preferences or purchase history. You may unsubscribe at any time through your account settings or the unsubscribe link provided in our communications.

To invite you to participate in user surveys, satisfaction surveys, or product testing in order to collect feedback and improve our services.

3. Security Assurance and Risk Prevention

To prevent, detect, or investigate fraudulent activities, security threats, unauthorized access, or platform abuse, and to protect the rights and interests of both our users and our company.

To implement industry-recognized security measures and ensure the stable and secure operation of our services.

4. Compliance and Legal Purposes

To comply with applicable laws, regulations, industry standards, and regulatory requirements, including anti-money laundering obligations, tax reporting, and legally required data retention.

To respond to lawful requests from law enforcement agencies, regulatory authorities, or courts, cooperate with legal investigations or judicial proceedings, and protect the legitimate rights and interests of the company and others.

5. Other Purposes with Your Consent

We may use your personal information for any other lawful purpose for which you have provided your explicit consent.

IV. Information Disclosure and Sharing

We strictly control the disclosure and sharing of personal information. We will not disclose or share your personal information with any third party except under the following circumstances.

1. Third-Party Service Providers

To ensure the normal operation of our platform services, we may share necessary personal information with trusted third-party service providers, such as server hosting providers, payment service providers, customer support providers, data analytics providers, and email marketing service providers.

These third-party service providers may only use your personal information to provide services on our behalf. They are required to sign strict confidentiality agreements, comply with our privacy protection requirements, and must not use your information for any other purpose.

2. Affiliates

Within a reasonable scope, we may share your information with our affiliated companies in order to provide more comprehensive and consistent services.

Our affiliates will process your personal information in strict accordance with this Privacy Policy.

3. Legal Requirements and Public Interests

We may disclose your personal information when required by applicable laws, administrative orders, judicial decisions, or where necessary to protect the public interest.

This may include preventing crime, protecting national security, or safeguarding the legitimate rights and interests of others.

4. Business Transfers

In the event of a merger, acquisition, asset sale, corporate restructuring, bankruptcy, or other business transfer, your personal information may be transferred as part of the company's assets.

Before such transfer, we will notify you through reasonable means and ensure that the receiving party continues to comply with the privacy protection obligations set forth in this Privacy Policy. Otherwise, we will cease transferring your personal information.

5. Your Consent

We may disclose or share your personal information for specific purposes after obtaining your explicit consent.

V. Your Rights to Personal Information

Subject to applicable U.S. privacy laws and the General Data Protection Regulation (GDPR), where applicable, you have the following rights regarding your personal information.

1. Right of Access

You have the right to request access to the personal information we collect and store about you, including how it is collected, the purposes for which it is used, and whether it has been shared with third parties.

Upon request, we will provide information regarding the collection, use, and disclosure of your personal information.

2. Right of Correction

If you believe that your personal information is inaccurate or incomplete, you have the right to request that we correct or update the relevant information.

3. Right to Erasure

Under circumstances permitted by applicable law, you have the right to request the deletion of your personal information, such as when you no longer use our services or when the purpose for collecting the information has been fulfilled.

Please note that information we are legally required to retain may not be eligible for deletion.

4. Right to Object

You may object to our processing of your personal information based on legitimate interests, provided that you have reasonable grounds for such objection.

5. Right to Data Portability

You have the right to obtain the personal information you have provided to us in a structured, commonly used, and machine-readable format and, where technically feasible, request that it be transferred to another service provider.

6. Right to Withdraw Consent

If you have previously consented to the processing of your personal information, you may withdraw your consent at any time.

After receiving your request, we will stop collecting, using, or sharing the relevant information based on that consent. Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal.

7. Right to Opt-Out

You have the right to opt out of receiving marketing communications from us.

You may unsubscribe through your account settings, the unsubscribe link included in our communications, or by contacting our customer support.

8. Right to Complain

If you believe that our processing of your personal information infringes your rights, you may file a complaint with the appropriate regulatory authority or contact us using the contact information provided below.

VI. Children's Privacy Protection

We strictly comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under the age of 13.

If you are under the age of 13, please do not provide any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete such information and terminate any related services.

For minors between the ages of 13 and 16, where required by applicable law, the collection, use, sale, or sharing of personal information requires the explicit consent of both the minor and their parent or legal guardian.

VII. Security and Data Retention

(I) Security Protection Measures

We follow recognized industry standards to protect the personal information you submit to us during transmission and after we receive it.

We implement appropriate physical, technical, and administrative safeguards to help protect your personal information.

At the technical level, we use encryption technologies (such as SSL/TLS) to protect data transmitted over the internet, apply hashing or data masking techniques to sensitive information where appropriate, and deploy security measures such as firewalls and intrusion detection systems to prevent unauthorized access.

At the administrative level, we enforce strict access control policies, authorize only employees with a legitimate business need to access personal information, and conduct regular privacy and security compliance training.

(II) Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

After the applicable retention period expires or our services are terminated, we will securely delete, anonymize, or otherwise de-identify your personal information.

VIII. Third-Party Links and Services

Our Platforms may contain links to third-party websites, plug-ins, or services.

These third parties may independently collect, use, or disclose your information, and their privacy practices are governed by their own privacy policies.

We are not responsible for the privacy or data handling practices of any third-party services.

IX. Contact Information

If you have any questions or suggestions regarding this Privacy Policy, wish to exercise your privacy rights, or need to report a personal information security incident, please contact us using the following information:

Contact Email: [email protected]
Customer Service Phone: (860) 833-9252

X. Supplementary Provisions

We are committed to processing your personal information in a transparent and responsible manner, continuously improving our privacy protection measures, and working together with our users to create a secure and trustworthy digital environment.

The final interpretation of this Privacy Policy shall be vested in us, to the extent permitted by applicable law.