Thank you for trusting us (hereinafter referred to as "we"). We deeply understand that protecting your personal information is crucial, so we have formulated this Privacy Policy to clarify how we collect, use, disclose, and protect your information. This Privacy Policy applies to all websites, mobile applications, and related digital platforms operated by us (collectively referred to as the "Platforms"), covering all relevant businesses we provide, such as software services, web design, and technical support. By accessing or using our Platforms and services, you agree to the terms and conditions of this Policy; if you do not agree to the content of this Policy, please immediately stop using our Platforms and services.

I. General Provisions and Policy Scope

This Policy applies to all products, services, and related operational activities provided by us, including but not limited to scenarios such as software use, web design services, account registration, customer consultation, and participation in activities. We reserve the right to modify this Policy at any time. Updated content will be published in a prominent position on the official website, and the update date will be prominently displayed at the top of the Policy page; if the revised content involves significant changes to your rights and interests, we will publicize it at least 30 days in advance through platform announcements, email notifications, pop-up prompts, or other means, and seek your explicit consent. We recommend that you review this Policy regularly. Your continued use of our products or services shall be deemed your consent to the terms and conditions of the latest updated Privacy Policy.

II. How We Collect Information

We adhere to the principle of "minimum necessity" and only collect personal information necessary for providing services. We obtain information through two methods: active provision and automatic collection, and also use Cookies and similar tracking technologies, as detailed below:

(I) Information You Voluntarily Provide

When you register an account, fill out a contact form, subscribe to services, participate in platform activities, or use specific services, you may need to provide information such as your name, email address, phone number, username, password, country/region, company name, and address. If you use our paid services (such as custom web design, custom software development), you may need to provide payment information (such as credit card number, bank account, etc. We will encrypt or desensitize sensitive payment information and will not store complete sensitive payment data).

During customer service interactions, you may provide additional information such as problem descriptions, chat records, and feedback; when participating in market research or user testing, you may submit non-identifiable information such as demographic information (e.g., age, occupation) and technical preferences (e.g., device model, operating system).

(II) Automatically Collected Information

When you use our Platforms and services, we may automatically collect device and network information, as well as usage behavior data through technical means, including but not limited to device model, hardware configuration, operating system version, browser type and version, IP address, internet service provider, access time, browsed pages, stay duration, click records, page browsing path, search keywords, downloaded content, and interactive behaviors (such as likes, comments, shares).

With your authorization, we may infer your geolocation data through GPS, Bluetooth, WiFi positioning, or IP address to provide services more tailored to regional needs (such as recommendations for local web design cases), and you can revoke your authorization at any time.

(III) Cookies and Similar Technologies

We use third-party analytics tools (such as Google Analytics) and tracking technologies such as advertising Cookies, Web Beacons, and pixel tags to understand user behavior, optimize service experience, analyze user preferences, and provide personalized services. Cookies are small files stored on your device to identify user preferences. You can refuse, delete, or restrict the use of Cookies through browser settings or third-party tools, but this may affect the normal use of some platform functions.

(IV) Information from Third-Party Sources

If you log in to our Platforms through a third-party account (such as Google, Facebook, etc.), we will obtain the information you authorize to share from that third party, such as account nickname and avatar. The scope of such information collection is subject to the third party's authorization, and we will not obtain information beyond the authorized scope.

III. Purposes of Information Use

The personal information we collect is only used for the following legitimate purposes and will not be used for other unrelated purposes without your explicit consent:

1. Service Provision and Optimization: To create an account for you, process orders, provide core services such as software services, web design, development, and maintenance, and ensure the smooth execution of service requests; personalize the platform interface, recommended content, or functions according to your usage habits and preferences to enhance user experience; identify platform performance issues (such as loading speed, error rate) by analyzing user behavior data, and continuously improve product functions and service quality.

2. Communication and Marketing: To send you necessary information such as service notifications, account reminders, and order confirmations; push marketing content such as product updates, promotional activities, and industry news based on your subscription preferences or purchase history, and you can unsubscribe at any time through account settings or unsubscribe links; invite you to participate in user surveys, satisfaction surveys, or product testing to collect feedback and optimize services.

3. Security Assurance and Risk Prevention: To prevent, detect, or investigate fraudulent activities, security threats, unauthorized access, or platform abuse incidents, and protect the company's assets and users' rights and interests; follow recognized industry standards and take security measures to ensure the normal operation of services.

4. Compliance and Legal Purposes: To comply with applicable laws and regulations, industry norms, or regulatory requirements, such as anti-money laundering reviews, tax declarations, and data retention periods; respond to legitimate requests from law enforcement agencies, regulatory authorities, or courts, cooperate with legal investigations or judicial procedures, and safeguard the legitimate rights and interests of the company and others.

5. Other Purposes with Your Consent: Used for the legitimate purposes you specify after your explicit authorization.

IV. Information Disclosure and Sharing

We strictly control the disclosure and sharing of personal information. We will not disclose or share your personal information to any third party except in the following circumstances:

1. Third-Party Service Providers: To ensure the normal operation of platform services, we may share necessary personal information with our third-party service providers, such as server hosting providers, payment service providers, customer service providers, data analytics providers, and email marketing tool providers. These third-party service providers may only use personal information within the scope of providing services for us, and must sign strict confidentiality agreements, comply with our privacy protection requirements, and shall not use the information for other purposes.

2. Affiliates: Within a reasonable scope, we may share information with our affiliated companies to provide more comprehensive and consistent services, and the affiliated companies will process your personal information in strict accordance with the relevant provisions of this Privacy Policy.

3. Legal Requirements and Public Interests: When required by law, administrative orders, judicial rulings, or public interests, we may disclose your information, for example, to prevent crimes, protect national security, or safeguard the legitimate rights and interests of others.

4. Business Transfer: In the event of major business changes such as company merger, acquisition, asset sale, restructuring, or bankruptcy liquidation, your personal information may be transferred as part of the company's assets. We will notify you through reasonable means before the transfer and ensure that the receiving party after the transfer continues to fulfill the privacy protection obligations under this Policy; otherwise, we will stop transferring your personal information.

5. Your Consent: Disclose or share your personal information for the agreed purposes after your explicit consent.

V. Your Rights to Personal Information

Pursuant to applicable U.S. privacy laws and the GDPR (if applicable), you have the following rights to your personal information, and we will provide you with convenient channels to exercise these rights:

1. Right of Access: You have the right to inquire about your personal information collected and stored by us, including the method of collection, purpose of use, and sharing status, and we will provide a detailed list of information collection, use, and sharing.

2. Right of Correction: If you find that your personal information is incorrect or incomplete, you have the right to request us to correct the relevant information to ensure its accuracy and completeness.

3. Right to Erasure: Under the circumstances specified by law, you have the right to request us to delete your personal information, such as when you no longer use our services or the purpose of information collection has been achieved. Please note that information required to be retained by law may not be completely deleted.

4. Right to Object: You may object to our processing of your personal information based on legitimate interests, provided that you provide reasonable grounds.

5. Right to Data Portability: You have the right to obtain the personal information you provided and export it in a structured, commonly used, and machine-readable format, which can be transferred to other service providers (if technically feasible and does not harm the rights of others).

6. Right to Withdraw Consent: If you previously agreed to our processing of your information, you may withdraw your consent at any time. After withdrawing consent, we will no longer collect, use, or share your relevant information, but this will not affect the information processing activities already carried out based on your previous consent.

7. Right to Opt-Out: You have the right to choose whether to receive marketing information sent by us, and you can unsubscribe through official website settings, unsubscribe links, or by contacting customer service.

8. Right to Complain: If you believe that our information processing activities infringe on your rights, you may complain to the relevant regulatory authorities or contact us through the contact information at the end of this Policy.

VI. Children's Privacy Protection

We strictly comply with the Children's Online Privacy Protection Act (COPPA) and do not intentionally collect personal information from children under the age of 13. If you are a child under the age of 13, please do not provide any personal information to us; if we inadvertently collect personal information from a child, we will immediately delete the relevant information and terminate the provision of services to them. For minors aged 13 to 16, the collection, use, sale, or sharing of their personal information requires the explicit consent of both the minor and their guardian.

VII. Security and Data Retention

(I) Security Protection Measures: We follow recognized industry standards to protect the information submitted to us, both during transmission and after we receive it. We take appropriate physical, technical, and administrative protection measures to ensure the security of your personal information.

At the technical level, we use encryption technologies (such as SSL/TLS) to protect the security of data during transmission, and adopt hashing or desensitization processing for sensitive information; deploy security equipment such as firewalls and intrusion detection systems to prevent unauthorized access.

At the management level, we formulate strict data access permission management systems, only authorize necessary employees to process user information, and conduct regular privacy compliance training.

(II) Data Retention: We only store your personal information for the period necessary to achieve the purposes stated in this Policy. After the storage period expires or the service is terminated, we will take security measures to delete your personal information or desensitize it.

VIII. Third-Party Links and Services

Our Platforms may contain third-party links, plug-ins, or services. Such third parties may independently collect, use, or disclose your information, and their privacy policies are independent of this Policy. We are not responsible for the privacy practices of third parties.

IX. Dispute Resolution and Applicable Law

The interpretation, validity, and dispute resolution of this Policy shall be governed by the laws of the State of California, USA (if applicable). In the event of a dispute, both parties shall first attempt to resolve it through friendly negotiation; if negotiation fails, the dispute may be submitted to the court with jurisdiction in the location of our company for litigation.

X. Contact Information

If you have any questions, suggestions about this Privacy Policy, wish to exercise your rights related to personal information, or report personal information leakage and other issues, please contact us through the following methods:

Contact Email: [email protected]

Customer Service Phone: (860) 833-9252

XI. Supplementary Provisions

We are committed to processing your personal information in a transparent and responsible manner, continuously optimizing privacy protection measures, and working with you to build a safe and trustworthy digital environment. The final interpretation right of this Policy belongs to us.